customer attrition

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• Customer attrition — Customer attrition, also known as customer churn, customer turnover, or customer defection, is a business term used to describe loss of clients or customers. Banks, telephone service companies, Internet service providers, pay TV companies,… …   Wikipedia

• Attrition — may refer to: *Physical wear *Loss of personnel by retirement *Attrition (medicine, epidemiology), the loss of participants during an experiment *Attrition (dental), the loss of tooth structure by mechanical forces from opposing teeth *Attrition… …   Wikipedia

• attrition — at‧tri‧tion [əˈtrɪʆn] noun [uncountable] 1. HUMAN RESOURCES the process of reducing the number of employees by not replacing those who leave for normal reasons, such as changing jobs, retirement (= leaving a job when you reach a certain age) etc …   Financial and business terms

• Churn rate — (sometimes called attrition rate), in its broadest sense, is a measure of the number of individuals or items moving into or out of a collective over a specific period of time. It is one of two primary factors that determine the steady state level …   Wikipedia

• Predictive analytics — encompasses a variety of techniques from statistics and data mining that analyze current and historical data to make predictions about future events. Such predictions rarely take the form of absolute statements, and are more likely to be… …   Wikipedia

• Wachovia — Infobox Company name = Wachovia Corporation company type = Public (nyse|WB) slogan = Are You With Wachovia? foundation = 1908 (but with heritage dating to 1781) location = Charlotte, North Carolina key people = Robert K. Steel, CEO revenue =… …   Wikipedia

• Subscription business model — Subscription redirects here. For the subscription process for shares etc., see Subscription (finance). The subscription business model is a business model where a customer must pay a subscription price to have access to the product/service. The… …   Wikipedia

• Predictive modelling — is the process by which a model is created or chosen to try to best predict the probability of an outcome. In many cases the model is chosen on the basis of detection theory to try to guess the probability of a signal given a set amount of input… …   Wikipedia

• Key performance indicator — Key Performance Indicators (KPI) are financial and non financial metrics used to help an organization define and measure progress toward organizational goals [ [http://management.about.com/cs/generalmanagement/a/keyperfindic.htm Key Performance… …   Wikipedia

• Fifth C — Infobox Company company name = Fifth C company type = Incorporated company foundation = 2001 location = Bangalore, Singapore, London revenue = Confidential industry = Analytics, Business Intelligence, Knowledge Process Outsourcing products =… …   Wikipedia

• Stream Energy — is a retail electricity provider active in the Texas deregulated power sector and headquartered within the [http://www.infomartusa.com/history home.html Infomart] building in Dallas. Stream Energy services residential power customers located… …   Wikipedia